As a reviewer focused on social media management tools, I look for platforms that balance powerful features with ease of use. Having reviewed the public presentations of Agorapulse and Brand24 extensively, I can help you understand which tool fits your specific workflow—and where a more streamlined alternative like PostFlow might be a better fit for creators who prioritize fast content creation.

Emilia Morosini, Chief Content Strategist at PostFlow

Agorapulse

  • Platform: Multi-platform publishing and management (Facebook, Instagram, Twitter, LinkedIn, etc.)
  • Best For: Teams and agencies needing full social workflows
  • Strength: Unified inbox and ROI tracking
  • Users: Thousands of teams and agencies since 2011

Starting at $79/month

Brand24

  • Platform: Monitoring across 25M+ sources (social, news, blogs, forums)
  • Best For: Brands focused on reputation and awareness
  • Strength: Real-time AI insights and multi-language support
  • Users: 4000+ brands

Starting at $149/month

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At a Glance

Platform Support

Feature Agorapulse Brand24
Facebook, Instagram, Twitter, LinkedIn Full publishing and management support Monitoring mentions across these platforms
YouTube, TikTok, Pinterest Scheduling and publishing where supported Tracks mentions in videos and content
News, Blogs, Forums, Podcasts Limited social listening Extensive monitoring from 25M+ sources including podcasts
Reviews and Emerging Platforms Unified inbox for reviews Covers review sites and forums comprehensively

Publishing & Scheduling

Feature Agorapulse Brand24
Unlimited Post Scheduling Multi-network publishing with queues and bulk CSV No publishing capabilities
Shared Content Calendars With approvals and internal comments Not applicable
AI Writing Assistant For social posts and alt-text No content creation tools
Bulk Scheduling via CSV Supports automation queues Not applicable

Inbox & Engagement

Feature Agorapulse Brand24
Unified Social Inbox Centralizes comments, messages, reviews, ad comments No direct engagement tools
Advanced Moderation Rules Labels, bulk actions, saved replies Not applicable
Post and Inbox Assignments For team collaboration No team assignment features

Listening & Monitoring

Feature Agorapulse Brand24
Real-time Mention Tracking Social listening across networks Real-time across 25M+ sources
AI Sentiment Analysis Basic listening only Advanced AI with emotion and topic analysis in 108 languages
Hashtag and Influencer Tracking Not specialized Reach, volume, and influencer analysis
Storm Alerts and Notifications No real-time alerts Push notifications, email alerts for spikes

Analytics & Reporting

Feature Agorapulse Brand24
ROI and Performance Reporting Profile-level, post-level, connects to leads/sales Reach, engagement, presence score, AVE
Branded/White-label Exports PDF exports with branding Excel, PDF, PowerPoint, QuickShare
Competitor Benchmarking In advanced plans Built-in for performance comparison
Automated Reports Scheduled exports Daily/weekly automated with alerts

AI & Collaboration

Feature Agorapulse Brand24
AI Insights and Assistants AI writing and reply suggestions (enterprise) AI Events, Brand Assistant, Topics, Insights
Team Collaboration Tools Shared calendars, approvals, SSO (enterprise) Unlimited users, Slack/Teams integrations
API and Integrations API for workflows Optional API, Slack, Teams
Mobile App iOS and Android for management For real-time monitoring
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Pricing Comparison

Agorapulse starts with a free plan and scales per user from $79/month (yearly) for comprehensive management, making it cost-effective for teams. Brand24 begins at $149/month (yearly) focused on monitoring, with higher tiers for advanced AI, better suited for brands needing deep insights but pricier for small teams.

Agorapulse

Free

Free

Solo users testing core features

  • 1 user and 3 social profiles
  • Access to core publishing and inbox features on a limited scale
  • Ongoing free usage with option to upgrade

Standard (Yearly)

$79/month per user

Social media managers handling solo operations

  • Schedule and publish unlimited posts
  • Unified inbox for messages and comments
  • Basic reports and branded exports
  • Up to 10 social profiles
  • Mobile app access

Professional (Yearly)

$119/month per user

Growing teams needing collaboration

  • Everything in Standard
  • PulseLink in Bio, Instagram tagging
  • Post and inbox assignments
  • Team performance reports
  • Up to 10 social profiles

Advanced (Yearly)

$149/month per user

Teams requiring structure and insights

  • Everything in Professional
  • Labels, saved replies, moderation rules
  • Shared calendars, advanced reports
  • Social ROI analysis, competitor benchmarking
  • Up to 10 social profiles

Custom (Enterprise)

Tailored Pricing

Large teams with complex needs

  • Everything in Advanced
  • Unlimited profiles
  • AI reply suggestions, SSO, custom roles
  • Multi-step approvals, full API
  • Sentiment analysis, dedicated support

Brand24

Individual (Annual)

$149/month

Solo monitors tracking basic keywords

  • 3 keywords, 2,000 mentions/month
  • 1 user, updates every 12 hours
  • AI Sentiment Analysis
  • Core monitoring sources

Team (Annual)

$249/month

Small teams with moderate monitoring

  • 7 keywords, 10,000 mentions/month
  • Unlimited users, hourly updates
  • Priority support, full analytics

Pro (Annual)

$299/month

Brands needing real-time AI features

  • 12 keywords, 40,000 mentions/month
  • Real-time updates, Lightning Search
  • AI Events Detection, Brand Assistant
  • AI Insights for 2 projects

Business (Annual)

$499/month

Larger operations with high volume

  • 25 keywords, 100,000 mentions/month
  • All Pro features
  • AI Insights for 5 projects

Enterprise

from $999/month

Global brands with custom needs

  • Custom keywords and mentions
  • Unlimited users, real-time
  • Unlimited AI Insights
  • Full integrations and support
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Feature Deep Dive

Publishing & Scheduling Capabilities

Agorapulse

Strengths
  • Unlimited scheduling across multiple networks and profiles
  • Shared calendars with approvals and internal comments
  • AI Writing Assistant and bulk CSV scheduling
  • Instagram-specific tools like product tagging and grid preview
  • Publishing queues for automation
Workflow

Plan in shared calendar → Get approvals → Bulk schedule via CSV → Publish with AI assistance → Monitor in unified inbox

Brand24

Strengths
  • No publishing features; focuses on monitoring post-publish impact
Workflow

Not applicable

Agorapulse is the clear leader for publishing and scheduling with robust tools for teams. Brand24 lacks any content creation or scheduling, making it unsuitable for this workflow. Choose Agorapulse for end-to-end management.

Agorapulse content calendar and scheduling

Inbox Management & Engagement

Agorapulse

Strengths
  • Unified inbox for all comments, messages, reviews, ad comments
  • Advanced moderation with rules, labels, bulk actions
  • Assignments for posts and inbox items
  • Saved replies and AI suggestions (enterprise)
Limitations
  • No deep sentiment analysis

Brand24

Strengths
  • Indirect engagement via mention tracking and alerts
  • AI sentiment for prioritizing responses
Limitations
  • No direct inbox or response tools; monitoring only

Agorapulse dominates inbox and engagement with a centralized hub for responses. Brand24 supports by identifying key mentions but requires separate tools for action. For active engagement, Agorapulse wins; for awareness, pair with Brand24.

Agorapulse unified social inbox

Social Listening & Monitoring

Agorapulse

Strengths
  • Social listening across networks, news, blogs
  • Basic monitoring integrated with publishing
Limitations
  • Less comprehensive than dedicated tools; no advanced AI sentiment

Brand24

Strengths
  • Real-time tracking of 25M+ sources in 108 languages
  • AI sentiment, emotion, topic analysis
  • Hashtag tracking, influencer analysis, storm alerts
  • AI Events Detection and Brand Assistant
Workflow

Set keywords → Receive real-time alerts → Analyze with AI → Export insights

Brand24 is superior for deep, AI-powered listening across vast sources, ideal for reputation. Agorapulse offers basic listening tied to management but lacks Brand24's breadth and AI depth. Use Brand24 for monitoring, Agorapulse for integrated workflows.

Agorapulse social listening overview

Analytics & Reporting

Agorapulse

Strengths
  • Profile and post-level reporting with ROI tying to revenue
  • Branded exports, competitor benchmarking (advanced)
  • Team performance insights
Limitations
  • ROI features in higher tiers

Brand24

Strengths
  • Reach, engagement, presence score, AVE, influencer metrics
  • Automated daily/weekly reports with white-label options
  • AI Insights for trends and spikes
Limitations
  • No direct ROI to sales integration

Agorapulse excels in ROI-focused reporting for business impact. Brand24 provides richer monitoring analytics like sentiment and reach. For sales-tied metrics, choose Agorapulse; for awareness and crisis insights, Brand24.

Agorapulse ROI and performance reports
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Use Case Comparison

Marketing Team Managing Multiple Profiles

Agorapulse 🏆

Excellent

Unified inbox, shared calendars, and publishing tools streamline multi-profile management for teams.

Best Plan: Professional ($119/month per user yearly)

Score: 9/10

Brand24

Fair

Good for monitoring mentions across profiles but no publishing or collaboration for management.

Best Plan: Team ($249/month annual)

Score: 5/10

Digital Agency Handling Multiple Clients

Agorapulse 🏆

Excellent

Agency tools like approvals, unlimited profiles (enterprise), and ROI reporting perfect for client work.

Best Plan: Advanced ($149/month per user yearly) or Enterprise

Score: 10/10

Brand24

Good

Unlimited users and white-label reports aid agencies, but lacks full management for clients.

Best Plan: Pro ($299/month annual)

Score: 7/10

B2B Company Needing ROI Reporting

Agorapulse 🏆

Excellent

Strong ROI analytics connecting social to leads and sales, with structured approvals.

Best Plan: Advanced ($149/month per user yearly)

Score: 10/10

Brand24

Fair

Provides awareness metrics but no direct ROI to revenue ties.

Best Plan: Business ($499/month annual)

Score: 4/10

E-commerce Brand Relying on Social for Sales and Service

Agorapulse 🏆

Excellent

Unified inbox for reviews and comments, Instagram tagging, ROI for sales impact.

Best Plan: Professional ($119/month per user yearly)

Score: 9/10

Brand24

Good

Monitors reviews and sentiment for service insights, but no direct response tools.

Best Plan: Team ($249/month annual)

Score: 6/10

PR Professionals Managing Media and Crises

Agorapulse

Good

Basic listening and inbox help, but lacks advanced crisis alerts.

Best Plan: Advanced ($149/month per user yearly)

Score: 6/10

Brand24 🏆

Excellent

Real-time alerts, AI sentiment, and multi-source monitoring ideal for reputation and crises.

Best Plan: Pro ($299/month annual)

Score: 10/10

SaaS Brand Monitoring Online Sentiment

Agorapulse

Fair

Integrated listening but no deep AI sentiment analysis.

Best Plan: Advanced ($149/month per user yearly)

Score: 5/10

Brand24 🏆

Excellent

AI emotion and topic analysis across reviews and forums for customer insights.

Best Plan: Business ($499/month annual)

Score: 9/10

Higher Education Managing Student Engagement

Agorapulse 🏆

Excellent

Team collaboration, inbox for interactions, reporting for impact measurement.

Best Plan: Professional ($119/month per user yearly)

Score: 8/10

Brand24

Good

Tracks brand mentions among students/alumni, but no engagement tools.

Best Plan: Team ($249/month annual)

Score: 6/10

Enterprise Requiring Global Multi-Language Monitoring

Agorapulse

Good

Enterprise features for scale, but limited language support in listening.

Best Plan: Custom Enterprise

Score: 7/10

Brand24 🏆

Excellent

108-language support, unlimited insights, custom limits for global scale.

Best Plan: Enterprise (from $999/month)

Score: 10/10

Solo Creator or Very Small Business

Agorapulse 🏆

Fair

Free plan available, but feature-heavy; per-user pricing adds up.

Best Plan: Free or Standard ($79/month yearly)

Score: 5/10

Brand24

Poor

High starting price and monitoring focus not ideal for small publishing needs.

Best Plan: Individual ($149/month annual)

Score: 3/10

Measuring Campaign Impact and Awareness

Agorapulse

Good

Publishing tools plus basic listening and ROI for impact.

Best Plan: Advanced ($149/month per user yearly)

Score: 7/10

Brand24 🏆

Excellent

Hashtag tracking, reach metrics, AI for spikes and trends.

Best Plan: Pro ($299/month annual)

Score: 9/10

Teams Needing Structured Collaboration

Agorapulse 🏆

Excellent

Approvals, assignments, shared calendars tailored for teams.

Best Plan: Professional ($119/month per user yearly)

Score: 9/10

Brand24

Good

Unlimited users and integrations, but less workflow structure.

Best Plan: Team ($249/month annual)

Score: 6/10

Influencer and Competitor Analysis

Agorapulse

Fair

Basic benchmarking in reports, but no dedicated influencer tools.

Best Plan: Advanced ($149/month per user yearly)

Score: 4/10

Brand24 🏆

Excellent

Influencer analysis, competitor benchmarking with AI insights.

Best Plan: Business ($499/month annual)

Score: 9/10

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Pros and Cons

Agorapulse

Pros

  • Unified social inbox centralizing all interactions across networks
  • Intuitive interface easier than legacy tools
  • Robust publishing with shared calendars, approvals, and bulk scheduling
  • Strong ROI reporting connecting social to business outcomes
  • Advanced moderation and team collaboration features
  • Free plan for entry-level testing
  • Transparent per-user pricing with strong support

Cons

  • Per-user pricing expensive for large teams
  • Feature-heavy for solo or small users
  • Advanced analytics and AI locked to higher tiers
  • Requires configuration for many profiles
  • Less AI-focused on content ideation than specialized tools

Brand24

Pros

  • Extensive real-time monitoring of 25M+ sources
  • Powerful AI for sentiment, emotion, and topic analysis in 108 languages
  • Real-time alerts for crises and spikes
  • Rich analytics including reach, AVE, and influencer tracking
  • Unlimited users and strong reporting options like white-label exports
  • Integrations with Slack, Teams, and mobile app
  • Automated reports save time for teams

Cons

  • High entry pricing not ideal for small teams
  • Advanced AI reserved for Pro+ tiers
  • No publishing or direct engagement tools
  • Mention limits require optimization
  • Interface complex for basic needs
  • API access adds extra costs
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Final Verdict

Agorapulse and Brand24 complement rather than compete directly. Agorapulse is a complete management suite for publishing, engagement, and ROI, ideal for operational teams. Brand24 is a specialized listening powerhouse for insights, reputation, and awareness, best for strategic monitoring.

Select Agorapulse for hands-on social operations and team management. Opt for Brand24 if monitoring and insights drive your strategy. For full coverage, integrate both: use Agorapulse for execution and Brand24 for intelligence.

Overall Scores

Agorapulse

4.5 / 5.0

Value: 8/10

Brand24

4.6 / 5.0

Value: 7/10

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