As a reviewer focused on social media management tools, I look for platforms that balance powerful features with ease of use. Having reviewed the public presentations of Crystal (CrystalKnows) and Kennected extensively, I can help you understand which tool fits your specific workflow—and where a more streamlined alternative like PostFlow might be a better fit for creators who prioritize fast content creation.

Emilia Morosini, Chief Content Strategist at PostFlow

Crystal (CrystalKnows)

  • Platform: Personality insights across B2B tools
  • Best For: Personalizing communication and hiring
  • Strength: DISC profiles for millions of professionals
  • Users: Not specified

Starting at $49/month

Kennected

  • Platform: LinkedIn only
  • Best For: Outbound lead generation via automation
  • Strength: Campaign-based outreach sequences
  • Users: Not specified

Starting at $79/month

Looking for a simpler alternative? Try PostFlow for fast LinkedIn post generation. Try out now

At a Glance

Core Functionality

Feature Crystal (CrystalKnows) Kennected
Personality Insights (DISC/Enneagram) Predicts DISC profiles for millions of professionals with self-assessments No personality data features
LinkedIn Outreach Automation No direct automation for connections Automates connection requests and messaging sequences
Personalized Communication Tips Tailored tips for emails, calls, meetings based on personality Basic messaging templates only
Campaign Workflows Playbooks for sales and teams, but not campaign automation Targeted outreach campaigns with sequences

Sales & Lead Generation

Feature Crystal (CrystalKnows) Kennected
Sales Playbooks and Tips Stage-specific sales tips based on DISC profiles No playbook features
Connection Request Automation Not supported Personalized connection requests with throttling
Lead Analytics Indirect via CRM integrations Connection rates, reply rates, campaign performance
Pre-Meeting Preparation Playbooks and quick tips for meetings No preparation tools

Hiring & Team Features

Feature Crystal (CrystalKnows) Kennected
Job Fit Scoring and Candidate Assessments Personality-based hiring tools including benchmarking No hiring features
Team Assessments and Playbooks Group and team dynamics insights No team or hiring tools
Candidate Libraries Potential candidate libraries and surveys Not supported
Onboarding and Training Templates Indirect via playbooks Messaging and outreach training templates

Integrations & Accessibility

Feature Crystal (CrystalKnows) Kennected
Chrome Extension Embedded in LinkedIn, Gmail, HubSpot, Salesforce For LinkedIn outreach management
CRM Integrations (HubSpot, Salesforce) Deep integrations for personality data enrichment No CRM integrations mentioned
API and CSV Enrichment For high-volume data use Not supported
Safety Controls for LinkedIn Limits Not applicable Throttles activity to avoid restrictions

Analytics & Reporting

Feature Crystal (CrystalKnows) Kennected
Personality and Behavioral Intelligence Reports Executive, account, and stakeholder intelligence No advanced reporting
Campaign Performance Analytics Not supported Basic analytics for outreach metrics
Group and Team Insights Team dynamics and one-on-one insights No team analytics
Need a tool that focuses on fast content creation? PostFlow generates LinkedIn posts in under a minute. Try out now

Pricing Comparison

Crystal starts at $49/month with a free trial offering basic profile credits, emphasizing scalable personality insights. Kennected begins at $79/month, focusing on LinkedIn automation, but lacks transparent trial details due to website issues. Crystal provides better value for teams needing deep insights, while Kennected suits simple automation needs.

Crystal (CrystalKnows)

Free Trial

$0/month

Testing basic features

  • 5 free profile credits
  • Basic personality assessments
  • Shareable downloads

Premium (annual)

$49/month

Individual users needing core insights

  • Everything in Free Trial
  • 240 profile lookups per year
  • Chrome Extension for LinkedIn and Gmail
  • Pre-meeting playbooks
  • Calendar integration

Premium (monthly)

$59/month

Flexible individual access

  • Everything in Free Trial
  • 20 profiles per month
  • Chrome Extension for LinkedIn and Gmail
  • Pre-meeting playbooks
  • Calendar integration

Business

Custom

Teams with hiring needs

  • Everything in Premium
  • Unlimited profiles
  • Team assessments
  • Hiring candidate assessments
  • Hiring candidate job profiles
  • Group admin tools
  • Chrome Extension for HubSpot, Salesforce, and Outreach
  • Dedicated success manager

Data

Custom

High-volume enrichment

  • High-volume profile credits
  • Access to Crystal API
  • CRM integration with Salesforce and HubSpot
  • Direct CSV enrichment

Intelligence

Starting at $999/month

Advanced research needs

  • Executive Intelligence reports
  • Account Intelligence
  • Competitive Intelligence
  • Personality Intelligence
  • Stakeholder Intelligence
  • Behavioral Intelligence
  • Additional bespoke research

Kennected

Solo

$79/month

Individual prospectors

  • Single user license for LinkedIn outreach
  • Basic campaign and sequence management
  • Standard activity throttling and safety controls
  • Email support during business hours

Team

$149/month

Small sales teams

  • Multiple user seats for small sales teams
  • Shared templates and campaign libraries
  • Enhanced reporting across users
  • Priority email support

Agency

Custom

Agencies handling multiple accounts

  • Higher-volume outreach for multiple client accounts
  • Advanced onboarding and strategy support
  • Dedicated customer success contact
  • Custom reporting and integrations
Want simpler pricing? PostFlow offers straightforward plans focused on fast post creation. Try out now

Feature Deep Dive

Personality Insights and Personalization

Crystal (CrystalKnows)

Strengths
  • DISC-based predictions for millions of professionals
  • Self-assessments for DISC, Enneagram, strengths, values
  • In-depth insights on strengths, blind spots, energizers
  • Personalized tips for communication in emails, calls, meetings
Workflow

Search profile → View DISC insights → Generate tailored messaging → Apply in CRM or email

Kennected

Strengths
  • Basic personalization via messaging templates
  • No deep personality analysis
Workflow

Not applicable

Crystal dominates in personality-driven personalization, offering behavioral science-backed insights for nuanced communication. Kennected provides only surface-level templating, making Crystal ideal for complex B2B deals where understanding prospects is key, while Kennected suits volume-based outreach without depth.

Crystal DISC personality profile

Outreach and Lead Generation Automation

Crystal (CrystalKnows)

Strengths
  • Sales tips and playbooks for outbound prospecting
  • Chrome extension for in-context insights on LinkedIn
  • No direct automation; focuses on guidance
Limitations
  • Manual application of insights
  • No connection or follow-up automation

Kennected

Strengths
  • Automated connection requests with sequences
  • Campaign workflows targeting LinkedIn audiences
  • Safety throttling to respect LinkedIn limits
  • Analytics for connection and reply rates
Limitations
  • Risk of spammy outreach if not monitored
  • No personality integration for messaging

Kennected excels at automating high-volume LinkedIn outreach, saving manual effort in prospecting. Crystal enhances quality through insights but requires manual execution. For speed and scale, choose Kennected; for personalized, high-conversion outreach, Crystal is superior.

Hiring and Team Management Features

Crystal (CrystalKnows)

Strengths
  • Job profiles, fit scoring, benchmarking
  • Candidate assessments and libraries
  • Expectation surveys and comparative analysis
  • Team playbooks for dynamics and one-on-ones
Workflow

Create job profile → Assess candidates via DISC → Score fit → Build team insights

Kennected

Strengths
  • No hiring features
Limitations
  • Entirely sales-focused

Crystal is uniquely positioned for personality-informed hiring and team building, with robust tools absent in Kennected. If hiring is a priority, Crystal wins decisively; Kennected offers no value here.

Crystal hiring tools dashboard

Integrations, Analytics, and Reporting

Crystal (CrystalKnows)

Strengths
  • Chrome extension for LinkedIn, Gmail, HubSpot, Salesforce
  • API and CSV for data enrichment
  • Intelligence reports: account, stakeholder, behavioral
  • Group admin tools in Business tier
Limitations
  • Complex setup for advanced integrations

Kennected

Strengths
  • Basic LinkedIn-focused analytics
  • Shared templates in Team tier
  • Custom reporting in Agency
Limitations
  • No CRM or API integrations
  • Limited depth due to website verification issues

Crystal offers superior integrations with CRMs and advanced reporting for behavioral intelligence, ideal for data-driven teams. Kennected's analytics are basic and LinkedIn-specific, sufficient for outreach tracking but lacking breadth. Crystal is better for enterprise workflows.

Crystal integrations overview
Prefer a streamlined tool? PostFlow focuses purely on creating great LinkedIn content quickly. Try out now

Use Case Comparison

B2B Sales Prospecting with Personalization

Crystal (CrystalKnows) 🏆

Excellent

DISC insights and communication tips enable tailored outbound efforts, improving conversion in complex deals.

Best Plan: Premium ($49/month)

Score: 9/10

Kennected

Good

Automates volume but lacks personalization, risking generic outreach.

Best Plan: Solo ($79/month)

Score: 7/10

High-Volume LinkedIn Outbound

Crystal (CrystalKnows)

Fair

Provides insights via extension but no automation for connections.

Best Plan: Premium ($49/month)

Score: 5/10

Kennected 🏆

Excellent

Campaign automation and throttling optimize LinkedIn prospecting efficiency.

Best Plan: Team ($149/month)

Score: 9/10

HR and Talent Acquisition

Crystal (CrystalKnows) 🏆

Excellent

Job fit scoring, assessments, and candidate libraries streamline personality-based hiring.

Best Plan: Business (Custom)

Score: 10/10

Kennected

Poor

No hiring tools; sales-only focus.

Best Plan: Not suitable

Score: 1/10

Sales Team Collaboration and Training

Crystal (CrystalKnows) 🏆

Good

Team playbooks and group insights support better dynamics, but manual.

Best Plan: Business (Custom)

Score: 8/10

Kennected

Good

Shared templates and reporting aid team outreach, with onboarding support.

Best Plan: Team ($149/month)

Score: 7/10

Agency Managing LinkedIn for Clients

Crystal (CrystalKnows)

Fair

Insights useful but no multi-client workspaces or custom reporting.

Best Plan: Business (Custom)

Score: 6/10

Kennected 🏆

Good

Agency tier supports multiple accounts with custom support.

Best Plan: Agency (Custom)

Score: 8/10

Managers Improving Team Dynamics

Crystal (CrystalKnows) 🏆

Excellent

One-on-one insights and team assessments enhance collaboration.

Best Plan: Business (Custom)

Score: 9/10

Kennected

Poor

No team management features.

Best Plan: Not suitable

Score: 2/10

Solo Founder or Consultant Prospecting

Crystal (CrystalKnows)

Good

Affordable Premium tier for insights, but learning curve for playbooks.

Best Plan: Premium ($49/month)

Score: 7/10

Kennected

Good

Solo tier automates outreach, saving time for individuals.

Best Plan: Solo ($79/month)

Score: 7/10

Enterprise Account-Based Sales

Crystal (CrystalKnows) 🏆

Excellent

Intelligence reports and API for stakeholder mapping at scale.

Best Plan: Intelligence ($999+/month)

Score: 10/10

Kennected

Fair

Agency tier for volume, but no account intelligence.

Best Plan: Agency (Custom)

Score: 5/10

SDR Teams Running Outbound Sequences

Crystal (CrystalKnows)

Good

Personalization tips improve sequences, integrated with CRMs.

Best Plan: Business (Custom)

Score: 8/10

Kennected 🏆

Excellent

Built for sequence automation and performance tracking.

Best Plan: Team ($149/month)

Score: 9/10

Startups Scaling Hiring

Crystal (CrystalKnows) 🏆

Excellent

Candidate assessments and fit scoring accelerate informed hires.

Best Plan: Business (Custom)

Score: 9/10

Kennected

Poor

Irrelevant for hiring.

Best Plan: Not suitable

Score: 1/10

Budget-Conscious Sales Teams

Crystal (CrystalKnows) 🏆

Good

Starts lower at $49/month with free trial; value in insights.

Best Plan: Premium ($49/month)

Score: 8/10

Kennected

Fair

Higher starting price at $79/month; basic features.

Best Plan: Solo ($79/month)

Score: 5/10

Navigating Complex B2B Deals

Crystal (CrystalKnows) 🏆

Excellent

Stakeholder intelligence and playbooks guide multi-person decisions.

Best Plan: Intelligence ($999+/month)

Score: 10/10

Kennected

Fair

Good for initial outreach but no deal-stage support.

Best Plan: Team ($149/month)

Score: 4/10

Still deciding? PostFlow offers a simple, focused approach to LinkedIn content creation. Try out now

Pros and Cons

Crystal (CrystalKnows)

Pros

  • Deep, DISC-based personality insights tailored to business scenarios
  • Strong Chrome Extension and CRM integrations for seamless use
  • Comprehensive playbooks for sales, teams, and hiring
  • Robust hiring features like job fit scoring and comparisons
  • API and CSV enrichment for scalable data use
  • Free trial with credits to test value
  • Supports multiple frameworks beyond DISC

Cons

  • Complex platform for small teams or simple needs
  • Custom pricing tiers lack transparency
  • Learning curve for playbooks and workflows
  • Value requires consistent usage and buy-in
  • DISC focus may not suit all personality models
  • No direct automation for outreach volume

Kennected

Pros

  • Focused LinkedIn automation saves manual prospecting time
  • Campaign structure with analytics for iteration
  • Safety controls prevent LinkedIn restrictions
  • Onboarding and templates support new teams
  • Scalable from solo to agency use
  • Straightforward for LinkedIn-heavy sales

Cons

  • Website 403 error limits verification and transparency
  • Over-reliance on automation risks spammy perception
  • Potential account bans if limits exceeded
  • No personality or CRM integrations
  • Lacks depth in sales guidance or hiring
  • Higher starting price without trial details
Want the best of both worlds? Try PostFlow for fast content creation without the complexity. Try out now

Final Verdict

Crystal and Kennected target B2B sales but differ fundamentally: Crystal uses personality data to enhance communication quality across sales, hiring, and teams, while Kennected automates LinkedIn outreach for quantity-focused lead gen. Crystal suits insight-driven workflows; Kennected fits automation-heavy prospecting.

Choose Crystal for depth in personalization and hiring, especially in CRM-integrated environments. Opt for Kennected if LinkedIn automation is your core need. For best results, use Crystal to inform Kennected's automated messages, combining volume with relevance.

Overall Scores

Crystal (CrystalKnows)

4.4 / 5.0

Value: 8/10

Kennected

3.2 / 5.0

Value: 5/10

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