Zoho

What it does

Zoho is a large, integrated cloud software ecosystem designed to function as an operating system for business. With more than 55 applications and suites like Zoho One, it covers sales, marketing, finance, HR, support, collaboration, analytics, and custom development.

Business-suite CRM Marketing Finance HR Project-management Collaboration Enterprise SMB SaaS

Ideal for: Organizations wanting to consolidate tools and reduce subscription sprawl, Businesses that need deep integration between sales, marketing, finance, HR, and support, Teams that want centralized administration and enterprise-grade capabilities, Companies that value privacy-first stance and long-term sustainability

Key Features

55+ Applications

Over 55 business applications covering sales, marketing, finance, HR, support, collaboration, and more

Zoho One Suite

Zoho One suite with more than 45 integrated apps under a single subscription

Centralized Admin

Centralized admin console for user management, roles, and device policies

Privacy-First

Strong privacy-first stance with no selling of customer data and in-house data centers

Global Presence

Global presence with localized sites, regional pricing, and multilingual interfaces

CRM and Sales

Zoho CRM and Bigin for sales process automation and pipeline management

Marketing Automation

Marketing tools including Marketing Automation, Campaigns, Forms, Social, and Thrive

Customer Support

Customer Support tools like Desk, Assist, and Lens for omnichannel ticketing

Finance Apps

Finance apps including Books, Invoice, Expense, Payroll, and Inventory

Collaboration Tools

Collaboration tools including Mail, Cliq, Connect, WorkDrive, and Notebook

Developer Platforms

Developer platforms and customization via Zoho Creator and Marketplace with 2000+ extensions

What Users Say

It was reported by Torsten Reifenberg, Head of Ticketing at Fraport Skyliners, that Zoho offered many practical everyday apps and created quick early wins that helped everyone in the company adopt the tools.
It was stated by Hanspeter Abegg, Vice President Corporate Services at Gübelin AG, that Zoho provided many more possibilities to deliver the right information to the right people, and that the improvements were clearly noticeable.
It was shared by a representative at Rablab that business operations were integrated and productivity increased after implementing Zoho.
It was mentioned by a customer at Violet that life before Zoho had been much more time-consuming, and that regaining time to grow the business was considered invaluable.
It was observed by a Packshot customer that, instead of searching for information across different tools, Zoho One allowed them to see everything in one place.

Pricing

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In-Depth Review

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